REDISCOVER THE FOTA WEB WITH A PERFECTED UI
#teltonikatelematics, #corporatenews, #software
Teltonika FOTA WEB device management platform was first released to the public in 2017 and has since become an integral part of our customer’s operations. It ensures remote access to devices in the field, enables streamlined deployment of IoT hardware, and serves as a convenient tool for enterprise remote management and status monitoring. Now, the best-in-class functionality of it has been given a new look.
FOCUS ON THE BIG PICTURE
When working on a new design, we always keep in mind that FOTA WEB is a solution designed to scale the service provider's operations. It allows you to schedule tasks for multiple devices at the same time and create a company tree for easy customer management. The new design emphasises this scalability and doesn't focus on individual tasks or devices.
This approach is manifested throughout the interface. For example, the ‘Devices’ page gives as much space as possible to the data aggregation table with configurable columns and flexible filters.
This allows as many device parameters as possible to be displayed on one screen. It's enough to click on a row in the table to open an individual device window at the bottom of the screen. The same approach is applied to the 'Task groups' and 'Companies' tabs.
IMPROVED QUALITY OF EXPERIENCE
Working with a significant number of devices means dealing with a significant amount of data. To help our customers navigate through the vast amount of information and avoid becoming overwhelmed, we made a number of small but important changes throughout the interface.
Using the same design concept as TCT, we aimed to bring the most popular action buttons to the front and hide the less frequently used ones under drop-down menus. We redesigned the dashboard, adding a self-explanatory pie chart that highlights offline devices in red and online devices in green. We also introduced colour-coded statuses for tasks and devices.
Now it's easy to see when your scheduled operations are successfully completed (green), in progress (purple), cancelled (grey), expired (black) or failed (red). These statuses are particularly useful for mass operations, allowing you to focus on only those devices that need your attention.
ONLY THE DATA YOU NEED
Running a telematics business means moving between customers with different needs and problems to solve. Some devices need to be deployed, some need a configuration change and some don't need more than status monitoring. To switch between projects in the FOTA WEB, our users can apply flexible filters and use the search field available on each tab.
On top of that, we are introducing the ‘Company selector’ feature, which allows you to customise the user experience. Once one or more companies have been selected, the changes will apply to all FOTA WEB interfaces.
The system will show the user only the data belonging to the selected companies, be it devices, tasks, files, users or companies below the hierarchy. This approach makes it possible to focus on the specific projects that the user is currently working on. Furthermore, the FOTA WEB remembers the selection made even if the user logs out.
In addition to the changes mentioned above, the new design includes other smaller user experience improvements that you can start exploring right away. The updated interface is available to all Teltonika Telematics customers.