With the new END OF LIFE structure introduced in 2023, our products go through the following END OF LIFE cycle:

END OF LIFE ANNOUNCEMENT – The date in which the information about the product's END OF LIFE is released.
END OF ORDERING – The last date in which the product can be ordered, six months after the END OF LIFE ANNOUNCEMENT.
END OF PRODUCTION – The last date of production of ordered products.
END OF NEW SOFTWARE RELEASES – The last date in which the product will receive RutOS firmware updates. Note that these products will be receiving at least one major update over the six months after their END OF LIFE ANNOUNCEMENT, even if it occurs later than the END OF NEW SOFTWARE RELEASES date.
END OF SOFTWARE SUPPORT – Software updates will only be made for critical security patches for 24 months after the END OF PRODUCTION. After this period, software updates will be suspended.

Our technical support team always attempts to provide essential support whenever possible – even for the products in the END OF SOFTWARE SUPPORT stage of the cycle.

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